Yes, and this is important to know. If you signed up for CureWise through the Apple App Store or Google Play, your billing is managed through that store, not through CureWise directly. This means:
To cancel your plan, you will need to do so through your App Store or Google Play subscription settings, not through the CureWise app.
To update your payment method or resolve a past-due payment, go to your store account settings.
Gift vouchers and coupon codes are applied through the web version of CureWise and may show as status-only in the mobile app.
If you delete your CureWise account but do not also cancel your store subscription, you may continue to be charged. Make sure to cancel in both places.
Other questions
- Why won’t the website let me choose a plan when I never entered a card?Membership and billing
- How do I request a refund for a membership I purchased through the App Store or Google Play?Membership and billing
- I started my free trial in the mobile app and never entered a card. Why was I charged?Membership and billing
If you signed in with Apple and chose to hide your email, CureWise uses a private relay address to identify your account rather than your real email. This means if you try to sign in later using your actual email address and a password, the system will not recognize it as the same account.
The most reliable way to sign back into a CureWise account created with Apple is always to use the Continue with Apple button. This ensures you are returned to the correct account every time.
Other questions
- Why won’t the website let me choose a plan when I never entered a card?Membership and billing
- How do I request a refund for a membership I purchased through the App Store or Google Play?Membership and billing
- I started my free trial in the mobile app and never entered a card. Why was I charged?Membership and billing
Click your initials in the left sidebar. Under ‘My account’ you will find ‘Appearance’.
From there you can choose between three display options:
Light uses a bright background, ideal for daytime use.
Dark is easier on the eyes in low light.
System automatically matches the appearance setting on your device.
Please note that this setting applies to the current device only. If you use CureWise on multiple devices, you will need to set your preference on each one separately.
Other questions
- I subscribed through the App Store or Google Play. Is there anything different about managing my plan?Membership and billing
- I signed up using Apple. What should I know about signing back in?Membership and billing
- I can’t find my hospital or cancer center when I try to connect. What should I do?Connecting your health system
